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Admission & Booking

BOOKING AN EDUCATIONAL VISIT

Schools should undertake full and thorough risk assessments in relation to their educational visits to the Dungeon to ensure it can be undertaken safely. You can download our supporting risk assessment guidance  here.

If you require further information on any of our packages please contact our booking team on 01904404871. We'll be more than happy to provide all the information you need to ensure you and your students have a memorable, inspiring experience.

ONLINE BUY NOW PAY NOW

If you know your preferred date and final numbers and would like to pay by credit card you can book now, pay now through our online booking system. Please be advised it is not possible to book guidebooks through this option. If you would like to visit within 14 days please use this option. 

Please be advised bookings through this option is non-refundable and non-transferable

BOOK NOW PAY LATER

Alternatively, if you are still planning and finalising numbers and would like to make a booking now with our pay later option please fill in the form below and a member of our booking team will get back to you within 48 hours. Your booking will remain provisional until you confirm the booking and final numbers. You must confirm your booking at least 21 days in advance of the visit date.

If you have specific questions about your actual visit on the day, you can directly email the Guest Experience team at the York Dungeon at yorkguests@merlinentertainments.biz, but please note any booking enquiries must be entered into the enquiry form, or by calling the school bookings team on 01904 404871.

Please be advised once you confirm the booking and final numbers, bookings are non-refundable and non-transferable.

*** We are currently experiencing a technical issue with the admission of our forms. If you find your submission fails please email UK.Midway.Schools.Bookings@merlinentertainments.biz ***

Contact Details
(If different from above)
For booking confirmation and on the day visit information
Everything you need to know about York's dark history for £2.00 per pupil (normally £4.00)
Booking Information
1 Teacher must be booked for every 5 pupils (KS1+ 2) or 10 pupils (KS3+)
Your booking confirmation will take into consideration your free teacher ratio.
Our booking agents will do their best to book your preferred time of arrival but on occasion due to availability, they may have to book the nearest available slot or consider your alternative date of visit. Please double check your booking confirmation on your allocated arrival time.
Payment Details
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