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Book Time Slot and Reserve Entry

For pre-paid or open ticket holders, and promotional voucher redemption only.

Pre-booking online is essential

Pre-booking tickets online before you visit is essential.

All tickets booked online through this website, are automatically booked into a time slot as part of the check out process and is covered by our booking guarantee.

Guests without a timed entry ticket including open-dated, return tickets and those wishing to use a promotional voucher can book and reserve entry below.

For any discount voucher that states it cannot be used for online booking, this is no longer the case – all discount vouchers can and must now be used online – see below for guidance.

Already have a ticket? Book and reserve entry below

Voucher information

  • All of our promotions can now be redeemed online - even those that state walk-up only. If you have a voucher from one of our partners such as Kelloggs or Cadburys, simply click below for more information on how to redeem and book your time slot
  • Face mask/covering must be worn

Ticket information

  • If you have any of the below ticket types, simply click below to reserve your entry slot (Flexi Ticket, Free Return Ticket Unused, Non-returned Booking For Closure Period, Carer Ticket, Complimentary, Third Party, York Pass and more)
  • Face mask/covering must be worn

Children under 5 are not admitted at York Dungeon. Children 5 to 8 admitted with parent/guardian permission. Children 15 and under must be accompanied by an adult. The shows contain flashing and strobe lighting effects which may affect visitors with photosensitive epilepsy. We recommend all customers with this condition speak to a member of the team before entering the Tour, so we can brief on where these effects are used. An alternative route can be provided for guests who would like to bypass these areas.