Day Tickets

Please note: If less than 4 guests have booked the English tour, we reserve the right to cancel it. The tickets are automatically valid for a German tour, but we will of course also rescind them und refund the money.

Booking with confidence guarantee

We understand that in the current situation, plans can change quickly - but also that everyone needs something magical to look forward to! You can buy our tickets with the peace of mind that you can rebook and reschedule them if something interferes with your plans.

Rebooking is free of charge and will cover you in the event that

• our attraction is closed due to government regulations
• there are travel restrictions
• you are unable to visit due to illness or quarantine.

Once you have booked your ticket, you can reschedule your visit date up to 5 times before your visit via our booking portal. Once the visit date has passed, no adjustment is possible. To manage your booking through our booking portal, you will need your booking confirmation number and the email address used to make the booking.