Pre-booked tickets

If you have a flexi ticket, promotional voucher or a Merlin Annual Pass, please book from one of the following options below.

Flexi Tickets - Prebook entry
For flexi ticket holder

Ticket information

  • If you have a Flexi ticket, please book your arrival time
  • Prebooking essential for all guests
  • Please ensure you bring your valid ticket with you to scan for entry. Your reservation alone will not provide entry to the attraction.
Redeem a Promotional Voucher
For promotional voucher holder

Voucher information

  • Most discount vouchers will have a code printed on the voucher, usually towards the bottom – it will generally begin with the letter ‘V’ followed by a small string of numbers
  • Prebooking essential for all guests
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Merlin Annual Pass - Prebook Entry
For pass holders

Ticket information

  • You must pre-book your entry to The London Dungeon and choose your preferred time slot.
  • Please note: you must bring the print @ home booking confirmation together with your Merlin Annual Pass on the day of your visit.
  • Restrictions apply, see Merlin Annual Pass website for more details.