11am - 4pm
10am - 5pm
HOW LONG DO TOURS LAST?
The tours last approximately 50 minutes no matter what time you enter. This is excluding queuing times which may vary.
WHEN SHOULD I ARRIVE?
Please arrive no earlier than 15 minutes prior to the timeslot shown on your ticket. Or else.
WHAT'S THE BEST TIME TO VISIT?
Good question. We love a dark Halloween night ourselves, but for the rest of the year there's just one thing you need to remember. Like any amazingly funny, brilliantly designed and (ha ha) executed attraction... we are very popular. Our guests love us and tend to come back time and time again.
PREBOOKING IS ESSENTIAL.
So book your ticket in advance That way you:
- Get to visit when YOU want
- Know that your entry is reserved
- Have more fun and less stress - make the most of your day on the Southbank!
- Right. Does that make sense? Great, so you know what you have to do.
WHAT IF I ALREADY HAVE A TICKET, BUT NO TIMESLOT?
If you already have a flexi ticket, then make sure you prebook your timeslot here
MERLIN ANNUAL PASS HOLDERS
If you are a Standard or Premium Annual Pass holder you still need to prebook your entry in advance by clicking here.