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Coronavirus Health & Safety

We're good to go

We're Good to Go!

We’re delighted to be awarded the VisitEngland ‘We’re Good to Go’ industry charter mark. That means our attraction meets the Government and public health guidance on COVID-19 and that we have all the required health and safety processes in place to safely reopen.

The Edinburgh Dungeon is horribly excited to whisk traitors back to see, hear and (ahem!) smell the city’s perilous past and are confident we can do so in the safest way possible.

We have fully reviewed the experience, making changes to the way our Dungeon dwelling storytellers interact with visitors and have put in place a wide range of new safety measures that adhere to our Local Health Authority and Government guidelines, ensuring every peasant (ok…guest) can have a truly great experience - all whilst observing social distancing guidelines.

Latest Government Guidance

From the 14th September, we encourage all guests to adhere to the latest Government guidance and not meet in groups of more than six people*. 

From the 24th September, you will also find NHS QR ‘check-in’ code posters at key entry points around our attractions. These QR posters are optional and can be scanned on the NHS COVID-19 smartphone App. We encourage all our guests to help protect themselves and each other when visiting our attraction. (*Government exemptions are outlined here)

 

More Info

Below are some of the measures you will see during your visit...

Tickets for visiting the Edinburgh Dungeon have been reduced in number to allow for social distancing measures. 

Information for Guests

Since we closed in March, we've been working tirelessly to make sure that when we were ready to reopen and welcome you back, it will be in the safest way possible.

Our team of health and safety experts have created a plan which will enable us to deliver on our promise of keeping your well-being and safety as our top priority. ​Some of the measures may be clearly visible to you from the moment you arrive at the attraction and others require consideration from our guests to help ensure everyone has a great visit.

Guests with pre-booked tickets for dates when The Edinburgh Dungeon was closed will be able to use their tickets on any other day during the 2020 season. Please visit our FAQs section for more information.

See FAQs