11am - 6pm
11am - 4pm
HOW LONG DO TOURS LAST?
The tours last approximately 75 minutes no matter what time you enter. This is excluding queuing times which may vary.
WHEN SHOULD I ARRIVE?
Please arrive no earlier than 15 minutes prior to the timeslot shown on your ticket. Or else.
WHAT'S THE BEST TIME TO VISIT?
Good question. We love a dark Halloween night ourselves, but for the rest of the year, there’s just one thing you need to remember. Like any amazingly funny, brilliantly designed and (haha) executed attraction…we are very popular. Our guests love us and tend to come back time and time again...
PREBOOKING IS ESSENTIAL
So... make it easy on yourself. Book your ticket in advance online. That way you:
- Get to visit when YOU want
- Know that your place is reserved
- Get discounted tickets! (save more when you book at least 2 or more days in advance of your visit)
Right. Does that make sense? Great, so you know what you have to do. The Red Ticket button is up there at the top...up... up... up... there you go.
WHAT IF I ALREADY HAVE A TICKET, BUT NOT A TIMESLOT?
If you already have a ticket (open-dated, flexi ticket, promotional voucher or carer), make sure you book your timeslot here.
ANNUAL PASS HOLDERS
If you are an annual pass holder, you will still need to pre-book your entry in advance here.