We want all our guests to have an amazing experience every time they visit the Blackpool Dungeons
We complied a list of Frequently Asked Questions to help you plan your visit.
The Experience
The Blackpool Tower Dungeon is an immersive, walkthrough attraction which whisks you back through the darkest times from Lancashire's history.
The actors will embody the most notorious characters from Lancashire's history. They will tell their tales to you and occasionally ask for interactions from the audience. Our actors will not touch you during the tour and we would ask you do not touch them.
Tours last approximately 50 minutes, excluding any additional queuing times. The time on your ticket is the time you are allowed to enter the building and queue. Queue times differ depending on attendance levels and can vary from 10-30 minutes.
If at any time you need to leave the attraction, simply speak to the actor in the show you are in and they will arrange for someone to help you to the nearest exit as soon as possible.
Pregnant people are welcome at The Blackpool Tower Dungeon but please be aware this is a mostly standing or walking experience with little chance to sit down.
Also note that for your own health, the Drop Dead: Drop Ride is not suitable for pregnant people. Members of staff will be happy to show you alternative routes.
The Blackpool Tower Dungeon is fully wheelchair accessible and navigating around the Dungeon will be mainly through level pathways. However, due to the nature of the attraction, some floor surfaces are uneven.
For safety reasons, we can only admit 1 wheelchair user per tour group.
Please note that The Blackpool Tower Dungeon is not accessible by mobility scooter. However, you can hire a wheelchair free of charge here.
We have 1 ride at the Blackpool Tower Dungeon, Drop Dead: Drop Ride
The minimum height restrictions for Drop Dead: Drop Ride is 1.4 metres. All riders must have the ability to sit upright on the ride and brace themselves against the ride forces; wheelchair users must be able to transfer unaided into and out of the ride seats. The ride is not suitable for guests with:
- Heart complaints or Pacemakers
- Back or Neck complaints
- Broken limbs
- Pregnant guests
- Photosensitive Epilepsy
- Have a condition that may result in injury or complication from riding
- Additionally, guests with larger body proportions may find the ride uncomfortable and may not be suitable to fit within our ride restraints. If the lap bar is not able to come down to a certain level, you will be asked to leave for your own health and safety.
The Drop Ride is optional and if you fancy a reprieve, you can skip the ride! it is not accessible for guests who are unable to walk unaided or guests who cannot use stairs.
Please note that this ride is subject to availability.
Before you book
Opening times vary throughout the year. Please see full opening hours here.
Please arrive at the time stated on your ticket. Please be aware that you won't be admitted before this time.
If you miss your timeslot, we will do our best to accommodate you. However, in peak times we may not be able to do so.
Anyone arriving after the stated attraction closing time will not be admitted and will not be eligible for a refund.
We recommend that the minimum age for a child to enjoy The Blackpool Tower Dungeon is 10 years old. However, many children under this age visit and have a great time and entry is fully at the parents' discretion.
All guests under 16 must be accompanied by an adult (18+).
There is no cloakroom at The Blackpool Tower Dungeon.
We do not accept suitcases or large items of hand luggage into this attraction. If you arrive with these items, you will be directed to a left luggage service. Bag storage is available throughout Blackpool here.
Handbags and backpacks up to a 30litre capacity will be permitted.
There are toilets, including disabled toilet, at the start of the tour. Please note there is no other toilets until you have left the attraction.
The entrance to the Blackpool Tower Dungeons can be found on Bank Hey Street, across the Primark. For directions, please use the links below:
The approximate run time for The Blackpool Tower Dungeons is 50 minutes.
Please note, this timing is only approximate and is subject to change.
It’s highly recommended to book tickets in advance, especially during weekends, school holidays, and peak seasons. You can book online here for the best prices and availability.
However, tickets can be purchased on the day subject to availability.
The Blackpool Tower Dungeon is fully wheelchair accessible and navigating around the Dungeon will be mainly through level pathways. However, due to the nature of the attraction, some floor surfaces are uneven.
For safety reasons, we can only admit 1 wheelchair user per tour group.
Please note that The Blackpool Tower Dungeon is not accessible by mobility scooter. However, you can hire a wheelchair free of charge here.
The Red Lion bar is situated at the end of the attraction and serves a selection of drinks and bar snacks.
Please note that food and drink are strictly prohibited throughout the rest of the attraction.
Booking Information
It’s highly recommended to book tickets in advance, especially during weekends, school holidays, and peak seasons. You can book online here for the best prices and availability.
However, tickets can be purchased on the day subject to availability.
Our peak times are busier periods at the attraction - weekends and school holidays (Christmas, Easter, Summer and UK School holidays).
Book online in advance to guarantee the best price for your tickets - prices vary and can go up as the date of your visit gets closer. You can save money by booking online and you'll also be guaranteed a spot.
Pricing is subject to change based on availability.
For the most seamless experience and to enjoy exclusive savings, we highly recommend purchasing your tickets directly through our Blackpool Tower Dungeon website.
When you buy your tickets online in advance, not only do you secure our guaranteed best rates, but you also avoid the potential for long wait times at the door.
Please note the time on your ticket is not the show time but the time you are allowed to enter the building and queue.
Please arrive at the attraction within the time indicated on your booking confirmation.
Please note: If you do not arrive within your allocated arrival time, there may be an extended wait for the next available show time. In busy periods we cannot guarantee entry if you miss your arrival time.
If you are running late for your timeslot and miss your pre-booked 15-minute timeslot, we will endeavour to help you enter the attraction but cannot guarantee this as it is dependent on capacity on the day. If you know in advance you will be unable to make your timeslot, please contact our Guest Services team here.
Ticket prices vary depending on available capacity and prices may fluctuate during periods of high demand we recommend purchasing tickets online in advance to guarantee entry.
You'll also receive our best rate when pre-booking online versus buying on the day - please see our Tickets and Prices page for full details.
Pricing is subject to change based on availability.
No, we have no additional booking fee.
Yes, but we strongly advise you pre-book to ensure your timeslot. We cannot guarantee entry if you attempt to book in person, particularly during peak periods.
No, you will receive an email ticket which will contain a barcode per ticket purchased and can be presented on a mobile for scanning on entry.
For assistance with rescheduling your visit, please contact our Guest Services team here.
Tickets are non-refundable. You are entitled to reschedule your tickets up to 1 hour prior to your timeslot using our online booking portal.
You can book a free carer ticket alongside your order when purchasing a standard, anytime or multi-attraction ticket in advance from our website. You must purchase at least 1 full-priced ticket to be able to add a carer ticket to your basket.
On the day of your visit, you must present one of the following documents as proof of eligibility:
- Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book.
- Attendance Allowance or Carer's Allowance letter of award
- Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit, Employment and Support Allowance (ESA) Disability Students’ Allowance (DSA), or DID card (UK Disabled ID card).
- A valid Blue Badge
- In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI)
- Credibility’s Access Card with the carer/companion symbol
- An International Equivalent of the Above
Multi-attraction Tickets
🎫 Select your combination ticket from our multi-attractions page here
🕒 The time slot booked is for your visit to the Blackpool Tower Dungeon only. Your combination ticket will only be valid from the date of your Blackpool Tower Dungeon visit.
🗓️ You have 1 year to visit the remaining attractions at your leisure. Please ensure you book a free timed-entry ticket before you visit each attraction, using our booking portal
🆓 You can reschedule your tickets for free up to 1 hour in advance if your plans change
Entry to all attractions is subject to availability, we recommend booking entry times in advance, especially during peak times or if combining visits into one day.
Yes, you can buy combi tickets at the door. However, please note:
- Price Difference: Multi-attraction tickets purchased online are slightly cheaper than those bought at the door
- Limited Availability: While we do offer multi-attraction tickets at the door, we cannot guarantee entry if time slots are fully booked. To avoid disappointment, we strongly recommend purchasing your tickets online in advance.
Online multi-attraction tickets are typically priced at a discount compared to purchasing individual tickets at the attraction. The exact savings vary, but buying online always offers the best value for your visit.
You can reserve a timeslot to other attraction(s) via our Booking Portal. You can reschedule your booking up to 3 times from the date you visit The Blackpool Tower Dungeon.
This is to ensure you have guaranteed entry to your chosen attraction(s) as each attraction has limited capacity and operate at a first come first serve basis. To avoid disappointment, please reserve your timeslot(s) via our Booking Portal at your earliest convenience.
The timeslot you reserved at the time of booking is for the Blackpool Tower Dungeon only. For guaranteed entry to other attraction(s), please ensure you reserve a timeslot for each attraction individually via our Booking Portal.
Your ticket is valid for 1 year from the date you visit the Blackpool Tower Dungeon. Please book a timeslot for another date/time.
Yes - just head over to our Booking Portal.
Getting Here
Our address is - The Blackpool Tower Dungeon, Bank Hey Street, The Promenade, Blackpool, FY1 4BJ
Find us on Google Maps here -
Unfortunately, we do not offer car parking at the attraction. However, there are a number of car parks in close proximity to the attraction:
Central Surface Car Park:
https://maps.app.goo.gl/UoMX2XbgkK7Ay4Xd8?g_st=ipc
Central Multi-Storey Car Park:
https://maps.app.goo.gl/qQsfeKjQTy7CFj4WA?g_st=ipcBlackpool Tower Dungeon is located within easy walking distance from the Tower tram stop. It is about five minutes walk away.
The nearest bus stop to us is the Bank Hey Street bus stop. This stop includes the 6 and 11B bus services.
How do I get to the Blackpool Tower Dungeon by train?
The nearest train station is Blackpool North Train Station. This is approximately a fifteen minute walk away from the Blackpool Tower Dungeon.
Photography
Photography is not permitted at any time whilst on the main tour. You can take photos in our admission area and at the end of the tour.
How can I buy photographs at The Blackpool Tower Dungeon?
There are official photo capture points in the attraction where our photographers will take your photos and a photo point on the drop ride. You will have the opportunity to purchase these at our photo desk the end of the tour.
You will be given instructions on how to download your digital images when purchasing at the photo desk at the end of the tour.
Still need help?
If you have any other queries regarding The Blackpool Tower Dungeons, please get in touch.
Email - guestservices.theblackpooltower@blackpooltourism.com
Alternatively you can message us on Facebook and one of our team will get back to you.
