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San Francisco

Opening Times

Guy Fawkes
Bank Holiday Weekend Opening Hours 
Dates Opening Time Last Entry
Saturday 29th April 10:00am 6:00pm
Sunday 30th April 10:00am 6:00pm
Monday 1st May 10:00am  6:00pm
Tuesday 2nd May  10:00am  5:00pm
Standard Opening Hours 
Dates Opening Time Last Entry
Monday - Wednesday 10:00am 5:00pm
Thursday 11:00am 5:00pm
Friday 10:00am  5:00pm
Saturday - Sunday  10:00am  6:00pm


How long do tours last?

The tours last approximately 90 minutes no matter what time you enter. This is excluding queuing times which may vary.

What's the best time to visit?

Good question. We love a dark Halloween night ourselves, but for the rest of the year there's just one thing you need to remember. Like any amazingly funny, brilliantly designed and (ha ha) executed attraction... we are very popular. Our guests love us and tend to come back time and time again.

So... make it easy on yourself. BOOK A TICKET IN ADVANCE. That way you:

  • Get to visit when YOU want
  • Know that your place is reserved
  • AND you will get the best available price & save up to 30%
  • Have more fun and less stress - make the most of your day on the Southbank!

Right. Does that make sense? Great, so you know what you have to do. The best way to be sure you have time is to grab a ticket in advance.

Merlin Annual Pass Holders

Online Booking

If you are a Standard or Premium Annual Pass holder you can now pre-book your tickets online by visiting the Merlin Annual Pass Website

Box Office Booking at the Attraction on the day

When you arrive, you will as normal join the queue to get in, however when the queue starts to build, rather than waiting in line the team will issue you a ticket for the first available 15 timeslot to return.   At the specified time you can return and gain access to the attraction by showing the team at the door both your Merlin Annual Pass and ticket we issued.

 Whilst it is inevitable there may be a small queue to secure your time, and there will always be a short wait in our preshow area we hope to see a significant reduction in the time you queue – and that in turn this will really improve your visit. 

Due to the popularity of the attraction in holiday periods, we recommend arriving as early in the day as possible to secure your preferred timeslot and avoid disappointment.  If in the event that we are unable to give you the timeslot you require on that day, we will book you into a timeslot on another day of your choice. 

Buy tickets

Save up to 30% when you book online with our Sinner's Saver Ticket!

Book Tickets

Open daily

See all our Opening Times.

Sinner’s Saver Ticket

Tickets from £21  Limited time only.

“I visited the Dungeons on Sunday 28th July, it was a fantastic day out loved it, the drop ride was exceptional, only downside to our visit was the traitors gate boat ride wasn't available to us which …”

Fiona See more reviews...