Know Before You Go

We look forward to welcoming you traitors back to the London Dungeon soon!

We are delighted to confirm that The London Dungeon is now open! 

The health and safety of our guests and team is always our number one priority. We have been working hard behind the scenes to reopen with the memorable and exciting experiences we are known for, delivered in the safest possible way.

In line with recent Government guidelines, our teams have implemented numerous measures to ensure the safety and well-being of everyone visiting our attractions in the capital. These include reduced capacities, clear social distancing measures, pre-booking tickets online, cashless payments and enhanced cleaning procedures.

We ask all those guests who visit our attraction to observe closely our guidelines on maintaining a safe distance between each other and to maintain good hygiene practices and if they or any family member display any symptoms of COVID-19, we ask that they postpone their visit.

Before you arrive

Make your booking online as our new admission numbers will be limited

Before leaving home, check our website and social media pages for the latest information

We are now a cashless attraction. Please be ready to make on-site payments using a ‘contactless’ bank card

Please don't travel to our attraction should you start displaying any of the symptoms of COVID-19

When you arrive

You will need to wear a suitable face covering as a condition of entry. These will be available to purchase at the attraction on the day of your visit  

Non-contact temperature checks will be a condition of entry 

We have introduced Personal Protective Equipment (PPE) requirements for our team

To help you keep a safe distance from other guests, social distancing measures will be outlined within the attraction

Hygiene Measures

Enhanced cleaning will take place throughout the day

Hygiene stations and hand sanitiser will be available throughout the attraction

Some facilities might be closed to assist with social distancing and safety measures

We have installed hygiene screens at many of our service counters, to help physically separate guests from employees

Any person who is displaying a high temperature (above 37.8 degrees) associated with fever will not be permitted to enter the London Dungeons. Please contact Guest Services should you have any concerns.