Contact us

Need to talk? Find out the best way to contact the peasants at the Edinburgh Dungeon! Please note at busy times we may not be able to respond immediately. Our FAQs page does answer the most common queries we receive and might be your fastest option! 

By phone: call 0131 240 1001 - our team are often on the floor, looking after (scaring) visitors so we strongly recommend the below options

By email: edinburgh.dungeon@merlinentertainments.biz - please write the subject of your query in the subject header

By social media: We will endeavour to respond to Facebook and Twitter messages as quickly as possible between 9 am - 5 pm, after which please leave a message and we will respond the following day.