Redeem Promotions & Offers

Pre-booking with a promotional voucher

It is essential that all guests wishing to visit the attraction pre-book their entry date and time – this includes those using discount vouchers.

For any discount voucher that states it cannot be used for online booking, this is no longer the case – all discount vouchers can and must now be used online – see below for guidance.

Important: You must always bring your original discount voucher with you to enter the attraction with your tickets. Failure to provide the correct, valid voucher will void your ticket purchase.

Step 1

Locate your voucher code:

  • Most discount vouchers for the attraction will have a code printed on the voucher, usually towards the bottom – it will generally begin with the letter ‘V’ followed by a small string of numbers.

    Some codes may NOT begin with V, but will still be found near the base of the voucher and consist of a small number of numbers and/or letters.

    Try your code below – if it is a valid code, it will take you to your relevant offer

Redeem Now

Step 2

Can’t find a code?

Only use the below links if you are unable to locate the offer code on your voucher. Be sure to double check that the voucher is valid – that it is in date and can be used for your chosen attraction.

Remember: You must always bring your original discount voucher with you to enter the attraction with your tickets. Failure to provide the correct, valid voucher will void your ticket purchase.

50%

£5 OFF

Step 3

Still can’t find the right offer?

If you are still struggling to find the right offer for the voucher you have, please email a photo of your voucher to Guestservices.theblackpooltower@merlinentertainments.biz so that we can investigate for you – we’ll get back to you as soon as we’re able.