Were you not able to find what you were looking for? Check our FAQ with questions that we hear often. In case you weren’t able to find your answer anyways, please don’t hesitate to contact us!
In what languages are the tours?
We offer English and Dutch tours, which will depart depending on the amount of waiting English- or Dutch visitors.
What is the minimum age for a visit to the Amsterdam Dungeon?
We advice an age of 10 years and older. However, we don’t check for a birth date at the ticket desk and assume that the (adult)guidance estimates if the child is old enough. Children until 12 years always need a guidance from someone who is above 16.
How long does the tour takes?
A tour takes about 60 minutes, it doesn’t matter when you visit us. This is exclusive of the waiting time.
When does a new tour depart?
We have a new tour every 15 minutes. At the ticket desk you can mention if you would like to do the tour in English or Dutch.
How many people can go in one tour?
Per tour there can join a maximum of 30 persons. Do you have a group which is larger then 30 persons? Then your group need to be split over 2 or more groups.
Do I need to print out my online purchased tickets?
All tickets that you can purchase on the website of the Amsterdam Dungeon doesn’t need to be printed, we can scan these tickets via mobile phone! In case you purchased tickets on another website, we recommend you to contact the provider.